At Angel Eye & Cataract Centre Pte. Ltd. (hereinafter referred to as “we,” “us,” or “our”) we respect the privacy and confidentiality of the personal data of our clients, associates, and others whom we interact with in the course of providing our services. We are committed to implementing policies, practices, and processes to safeguard the collection, use and disclosure of the personal data you provide us, in compliance with the Singapore Personal Data Protection Act (PDPA) 2012. as revised from time to time (“PDPA”) and any other relevant legislations, regulations and policies which may be amended from time to time.

We have developed this Data Protection Notice to assist you in understanding how we collect, use, disclose, process, protect and retain your personal data that is in our possession.

1. How We Collect Your Personal Data
   Personal data refers to any information that can uniquely identify an individual person (a) on its own, or (b) when combined with other information. Under the PDPA, business contact information (e.g., full name, business address, business telephone number) is not considered as personal data so long as it is used strictly for business-to-business (B2B) transactions.We collect your personal data in the following scenarios.
   • When you make payments, including via credit card, bank transfer, or other payment methods,
   • When you make inquiries about our products or services, through website forms, emails, or customer support channels,
   • During the registration process for any events, training courses, or programmes conducted by us, including any online sign-ups or applications,
   • When you subscribe to our newsletters, marketing materials, or promotional emails via EDMs or through a third-party EDM service provider,
   • When you participate in our surveys, polls, or research activities, including any feedback or testimonials you provide,
   • When you interact with us through social media platforms, by following our pages, liking our posts, or engaging in direct messages (DMs),
   • When you leave reviews or comments about our services, products, or business through third-party review platforms or directly on our website,
   • When you request to be placed on our mailing lists for any type of notification or communication,
   • When you provide information to us through customer service or support requests via email, phone, chat, or other communication channels,
   • When you attend webinars, live events, or workshops that we conduct either online or in person,
   • When you interact with us via messaging platforms (e.g., WhatsApp, WeChat, Telegram, Facebook, Instagram, LinkedIn) as part of our communications with customers or clients,
   • When you fill out forms during events, roadshows, webinars, or physical consultations, including any QR code scans that direct you to sign-up forms
2. Types of Personal Data We Collect About You
   The types of personal data we collect about you include the following:
   • Personal Data collected for managing and administering employment relationships
   • Personal Data collected for the purpose of providing, improving, and facilitating customer interaction with our products and services:
     • Full Name,
     • Personal Email Address,
     • Phone Number (Mobile, Work, Home),
     • Billing Address,
     • NRIC/FIN/Passport Number (for verification or regulatory compliance),
     • Date of Birth,
     • Payment Information (e.g., credit card, debit card, bank details)
     • IP Address (form submission)
     • Cookies & Website Tracking Data (Google Analytics)
   • Personal Data collected for security, communication, and interaction with our premises or digital platforms
     • Full Name,
     • CCTV Footage (on-site surveillance),
     • Visitor Log Information (e.g., time of entry and exit, purpose of visit)
     • Online Form Submissions (e.g., contact forms, service inquiries)
     • Event Registration Data (for webinars, workshops, or conferences)
     • Marketing Preferences (e.g., opt-in/opt-out choices)
3. How We Use Your Personal Data
   We use the personal data you provide us for one or more of the following purposes:
   • Providing consultancy and advisory services related to your needs
   • Carrying out surveys and collecting feedback for business improvements
   • Marketing and communications
   • Compliance and legal obligations
   • Safety and security, such as protecting our digital platforms and services against unauthorised access or cyberattacks
   • Technical and website administration
   • Human resources and employment
   • Product and service enhancement
4. Who We Disclose Your Personal Data To
   We disclose some of the personal data you provide us to the following entities or organisations in order to fulfil our services to you:
   • Service providers and contractors
   • IT, data, and communication services
   • Educational and training institutions
   • Financial institutions and payment processors
   • Government agencies and regulators
   • Health and insurance providers
   • Recruitment and human resources
   • Security and risk management providers

   Where required to do so by law, we may disclose personal data about you to the relevant authorities or to law enforcement agencies.

5. How We Manage the Collection, Use and Disclosure of Your Personal Data
   
   5.1  Obtaining Consent

   Before we collect, use, or disclose your personal data, we will notify you of the purpose why we are doing so. We will obtain written confirmation from you on your expressed consent. We will not collect more personal data than is necessary for the stated purpose. We will seek fresh consent from you if the original purpose for the collection, use or disclosure of your personal data has changed.Under certain circumstances, we may assume deemed consent from you when you voluntarily provide your personal data for the stated purpose, e.g., when you apply for a job with us by sending in your resume/CV containing personal information.

   We may rely on exceptions to the need for consent under the PDPA for the collection, use or disclosure of your personal data under the following circumstances (only those relevant to us are included):

   • The personal data is publicly available.
   • The personal data is disclosed by a public agency or disclosed to a public agency.
   • The personal data is necessary for any investigation or proceedings.
   • The personal data is necessary for evaluative purposes (e.g., determining the suitability of a job applicant for the job applied for).
   • The personal data is necessary for the purpose of managing or terminating an employment relationship; and

   5.2 Withdrawal of Consent
   If you wish to withdraw consent, you should give us reasonable advance notice. We will advise you of the likely consequences of your withdrawal of consent, e.g., without your personal contact information, we may not be able to inform you of future services offered by us.

   Your request for withdrawal of consent can take the form of an email or letter to us, or through the “Unsubscribe” feature in an online service.

   5.3 Use of Cookies
   

   We use “cookies” to collect information about your online activity on our website. A cookie is a small text file created by the website that is stored in your computer to provide a way for the website to recognise you and keep track of your preferences.

   The cookie makes it convenient for you such that you do not have to retype the same information again when you revisit the website or in filling out electronic forms.

   Most cookies we use are “session cookies”, which will be deleted automatically from the hard disk of your computer at the end of the session.

   You may choose not to accept cookies by turning off this feature in your web browser. Note that by doing so, you may not be able to use some of the features and functions in our web applications.

   5.4 Third-Party Consent
   We do not get consent on behalf of another individual. We only get consent from the individual who will be dealing directly with us.
   

6. How We Ensure the Accuracy of Your Personal Data
   We will take reasonable steps to ensure that the personal data we collect about you is accurate, complete, not misleading and kept up-to-date.

   From time to time, we may do a data verification exercise for you to update us on any changes to the personal data we hold about you. If we are in an ongoing relationship with you, it is important that you update us on any changes to your personal data (such as a change in your mailing address).
   

7. How We Protect Your Personal Data
   We have implemented appropriate information security and technical measures to protect the personal data we hold about you against loss, misuse, destruction, unauthorised alteration/modification, access, disclosure, or similar risks.

   We have also put in place reasonable and appropriate organisational measures to maintain the confidentiality and integrity of your personal data, and will only share your data with authorised persons on a ‘need to know’ basis.

   When we engage third-party data processors to process personal data on our behalf, we will ensure that they provide sufficient guarantees to us to have implemented the necessary organisational and technical security measures, and have taken reasonable steps to comply with these measures.

8. How We Retain Your Personal Data
   We have a document retention policy that keeps track of the retention schedules of the personal data you provide us, in paper or electronic form. We will not retain any of your personal data when it is no longer needed for any business or legal purposes.

   We will dispose of or destroy such documents containing your personal data in a proper and secure manner when the retention limit is reached.

9. How You Can Access and Make Corrections to Your Personal Data
   You may write to us to find out how we have been using or disclosing your personal data over the past year. Before we accede to your request, we may need to verify your identity by checking your NRIC or other legal identification document. We will respond to your request as soon as possible, or within 30 days from the date we receive your request. If we are unable to do so within 30 days, we will let you know and give you an estimate of how much longer we require. We may also charge you a reasonable fee for the cost involved in processing your access request.

   If you find that the personal data we hold about you is inaccurate, incomplete, misleading or not up-to-date, you may ask us to correct the data. Where we are satisfied on reasonable grounds that a correction should be made, we will correct the data as soon as possible, or within 30 days from the date we receive your request.

10. Transfer of Personal Data
    Where there is a need to transfer your personal data to another country outside Singapore, we will ensure that the standard of data protection in the recipient country is comparable to that of Singapore’s PDPA. If this is not so, we will enter into a contractual agreement with the receiving party to accord similar levels of data protection as those in Singapore.
11. Mandatory Data Breach Notification
    In the unlikely event that we suffer a data breach pertaining to unauthorised access or disclosure of personal data being stored or processed by us, we will meet the PDPA’s breach notification timelines and requirements to perform the needful, including but not limited to informing relevant authorities and affected individuals, based on the Significant Harm or Significant Scale definitions as set out by the PDPA.
12. Contacting Us
    If you have any queries or feedback regarding this Notice, or any complaint you have relating to how we manage your personal data, you may contact our Data Protection Officer (DPO) at: dpo@angeleye.com.sg

    Any query or complaint should include, at least, the following details:

    • your full name and contact information; and
    • Brief description of your query or complaint.

    We treat such queries and feedback seriously and will deal with them confidentially and within a reasonable time.

13. Changes to this Data Protection Notice
    

    We may update this Data Protection Notice from time to time. We will notify you of any changes by posting the latest Notice on our website. Please visit our website periodically to note any changes.

    Changes to this Notice take effect when they are posted on our website.

    Last updated: 27/08/2025 13:03:13